Terms of service

Introduction

The website Aura Shapewear (the “Website”) is operated by Up Above Online Retail under the brand name Aura Shapewear (“Aura Shapewear,” “we,” “us,” or “our”).

These Terms and Conditions govern access to the Website (“Terms”) and related policies, including the Privacy Policy, Shipping and Delivery, Returns and Exchanges, and any other policies introduced by Aura Shapewear from time to time.

Acceptance of Terms

These Terms are effective immediately.

The Website is accessible only to individuals capable of forming legally binding contracts under Indian law. Persons who are “incompetent to contract” under the Indian Contract Act, 1872, including minors or undischarged insolvents, are prohibited from using the Website or making purchases. Access is also restricted to individuals whose membership has been suspended or terminated.

By using the Website or purchasing products, you confirm that you have read, understood, and agree to be bound by these Terms and related policies. Unless stated otherwise, these Terms override any prior agreements or representations.

For queries or concerns, please contact us at support@aurashapewear.in.

Privacy and Other Policies

By accessing the Website or providing information, you consent to Aura Shapewear’s use of your personal or sensitive data in connection with your use of the Website or product orders. This includes information provided during registration, purchases, feedback, or any correspondence with Aura Shapewear. We will protect your information in line with our Privacy Policy.

By using the Website or making purchases, you acknowledge that you have read and accepted the Privacy Policy. You also agree to be bound by additional policies, including the Shipping and Delivery, Returns and Exchanges, and other policies.

Aura Shapewear reserves the right to modify these Terms and policies at any time without notice. Continued access to the Website after modifications constitutes acceptance of the revised Terms and policies.

These Terms and policies constitute a valid contract between you and Aura Shapewear, even if not signed in physical form. If any provision is found invalid by Indian courts, the remainder will remain enforceable, and the provision will be interpreted in line with Indian law. In case of conflict between these Terms and any policy, the policy provisions will prevail.

Limited Usage of Website

All intellectual property rights on the Website, including content such as software, images, text, logos, and trademarks, are owned or licensed to Aura Shapewear. You may not use any intellectual property of Aura Shapewear or its licensors without prior written permission.

Aura Shapewear grants you a limited, non-exclusive, revocable license to access and use the Website for personal, non-commercial purposes. The following actions are prohibited:

• Commercial use or derivative use of the Website or its content.
• Extraction, reproduction, duplication, downloading, or copying of any content, including product descriptions or prices, for any purpose.
• Use of information, including customer or employee details, for resale or third-party benefit.
• Reverse engineering, distribution, sale, or licensing of any information available on the Website.

Unauthorized use or breach of these Terms may result in suspension or termination of your access to the Website without liability.

Access to Website

The Website or its services may be temporarily unavailable due to maintenance, upgrades, or other reasons. Aura Shapewear will not be liable for any damages arising from:

• Inability to access or delays in using the Website.
• Unauthorized access or alterations of data.
• Loss of use, data, or profits related to the Website’s performance.
• Website downtime during maintenance or technical issues.

Interruption of services will not entitle you to terminate subscriptions, demand refunds, or request reductions in payments.

Changes to Website Contents

Aura Shapewear and its partners make no warranties regarding the accuracy, reliability, or completeness of the Website’s content, including text, images, software, and links, or that the Website will operate error-free. While Aura Shapewear strives to maintain the Website’s functionality, it cannot guarantee uninterrupted access or error-free performance.

The Website, its products, and content, including prices and information, are subject to periodic changes without prior notice or liability.

User Account, Password, Security, and Communication

Ensure the information provided during registration or order placement is accurate and complete. Registered users should update their details for better service. If registering as a business entity, you confirm you have the authority to bind the entity to these Terms.

You are responsible for maintaining the confidentiality of your account and password and for all activities under your account. Aura Shapewear is not liable for any loss or damage arising from failure to do so. Always log out after your session.

In case of unauthorized use or suspected misuse of your account, notify Aura Shapewear immediately. Aura Shapewear may request a password change or suspend your account if misuse is suspected.

Aura Shapewear will never ask for your password. Ignore any such requests.

By registering or placing an order, you agree to provide accurate, up-to-date information. If the information is found to be incorrect, Aura Shapewear may suspend or terminate your account, reject your order, or refuse delivery without liability.

Reviews, Comments, Feedback, Etc.

Aura Shapewear invites you to share feedback, suggestions, and ideas on the Website, provided they comply with Indian laws and these Terms.

Views expressed on the Website are personal opinions of the author and do not reflect Aura Shapewear’s views. Aura Shapewear is not responsible for these opinions.

Aura Shapewear reserves the right to remove, edit, or refuse any content that violates these Terms or Indian laws, without prior notice, and may suspend your access to the Website if necessary.

By submitting views, you grant Aura Shapewear irrevocable, perpetual, worldwide rights to use, modify, and distribute your views for any purpose, without compensation. Aura Shapewear may also use your name in connection with your views, if deemed appropriate.

You confirm that your views are lawful, non-defamatory, and do not violate any rights. You agree to indemnify Aura Shapewear for any claims arising from your violation of these Terms or Indian laws.

Your Obligations

You agree to:

• Comply with all intellectual property rights and restrictions on the Website and its products.
• Use products purchased through Aura Shapewear only for lawful purposes and in compliance with Indian laws.
• Monitor and restrict minors’ use of the Website and take responsibility for any unauthorized use, including payment methods.

You further agree not to:

• Violate Indian laws or these Terms while using the Website or making purchases.
• Use the Website under a false identity or for commercial purposes.
• Misrepresent or damage Aura Shapewear’s reputation or brand.
• Gain unauthorized access or disrupt the Website’s operation.
• Post unlawful, offensive, or discriminatory content.
• Send unsolicited promotional materials.
• Harass or cause harm to others while using the Website.
• Collect, reproduce, or use data from the Website inappropriately.
• Infringe on the intellectual property rights of Aura Shapewear or third parties.
• Use automated software or bots to access the Website for unauthorized purposes.
• Misrepresent your relationship with Aura Shapewear.
• Transmit harmful software or malware.
• Circumvent security features or digital rights management on the Website.

Hyperlinks

Aura Shapewear grants you a revocable, non-exclusive right to create a hyperlink to the Website’s home page, subject to these Terms.

The Website may contain links to third-party sites (“Linked Sites”). Aura Shapewear has no control over these sites and is not responsible for their content or any changes to their terms or privacy policies. Mentioning Linked Sites does not imply endorsement or affiliation with their operators unless explicitly stated.

Waiver

Failure by Aura Shapewear to act on a breach of these Terms or policies does not waive its right to enforce these rights in future breaches. Any waiver of rights must be in writing and signed by an authorized officer of Up Above Online Retail.

Indemnity and Release

You agree to indemnify and hold harmless Aura Shapewear, Up Above Online Retail, its subsidiaries, associates, consultants and contractors from any claims, actions or penalties arising from your breach of these Terms, violation of laws or third-party rights.

You release Aura Shapewear and its affiliates from any liabilities or damages resulting from actions or inactions of Aura Shapewear’s suppliers, designers, vendors or courier companies.

Force Majeure

Neither party will be liable for failure to perform obligations due to events beyond their reasonable control (including storms, natural disasters, strikes, wars or government actions).

If a Force Majeure event lasts over three months, either party may cancel the purchase order with written notice. You agree to pay for products delivered before or during the Force Majeure event.

Governing Law and Jurisdiction

These Terms and policies are governed by the laws of the Republic of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

Infringement of Intellectual Property

Aura Shapewear respects intellectual property rights and expects users to do the same.

If you believe any content on the Website infringes your intellectual property rights, please notify us at support@aurashapewear.in.

Your notice should include:

• A signature of the authorized person acting on behalf of the IP owner.
• Relevant registration certificates or evidence of ownership.
• Identification of the alleged infringing material with sufficient information to locate it.
• Contact details of the complaining party.
• A statement of good faith belief that the material is not authorized by the IP owner.
• A statement confirming the accuracy of the information provided and your authority to act on behalf of the owner.

Notices and Communication

Any notice under these Terms should be sent to:

Up Above Online Retail
Brand: Aura Shapewear

Registered Office: 

Email: support@aurashapewear.in

Aura Shapewear may send notices to you via email, SMS, courier or by posting notices on the Website.

For order-related communications, you are required to provide a valid phone number. By placing an order, you consent to receive communications relating to your orders, deliveries, offers and promotions.

Miscellaneous

Aura Shapewear requests that you refrain from referring our products to individuals who do not wish to receive such recommendations.

Please do not provide incorrect, invalid or fictitious email addresses, as this may result in unsolicited communications. You agree to indemnify Aura Shapewear against any claims arising from such information.

Aura Shapewear reserves the right to prescribe separate terms and conditions for gift cards, promotional offers, discount codes and special campaigns.

You acknowledge that any material downloaded from the Website is downloaded at your own risk and that Aura Shapewear shall not be responsible for any resulting damage to your device or loss of data.

For grievances relating to the Website, products or services, please contact us at support@aurashapewear.in.